Question 1

Is my data safe?

Accepted Answer

Yes. All processing happens in your browser. Your files are never uploaded to any server. We have zero access to your images or videos.

Question 2

What does 'zero quality loss' mean?

Accepted Answer

We remove metadata bytes surgically without re-encoding the file. The pixel and video data is never touched. Your output is bit-for-bit identical to the input, minus the metadata.

Question 3

How does the $1 trial work?

Accepted Answer

You are charged $1 today for a 14-day trial with full Pro access. After 14 days your card is charged $9/month and your Pro access continues automatically. Cancel anytime from your account page and you will not be charged again.

Question 4

What happens when I hit the free limit?

Accepted Answer

Everyone gets 2 free photo cleanings per day without an account. When you hit the limit, you can start Pro for $1 to get unlimited. The free counter resets at midnight UTC.

Question 5

What AI video tools do you detect?

Accepted Answer

Sora, Runway, Pika, Kling, Hailuo, Luma Dream Machine, Stable Video Diffusion, AnimateDiff, and more. We check both metadata signatures and known software strings embedded in the file.

Question 6

Can I cancel anytime?

Accepted Answer

Yes. Your first 14 days are $1. Cancel anytime before the trial ends and you won't be charged the $9/month. Cancel later from your account page whenever you want.

Question 7

What's the difference between Pro and Full Access?

Accepted Answer

Pro ($9/mo) gives you unlimited photo cleaning and 10 videos/day. Full Access ($19/mo) adds unlimited video cleaning, ideal if you process video content regularly.

Question 8

Do you offer annual billing?

Accepted Answer

Yes. Pro is $84/year (works out to $7/mo, 2 months free) and Full Access is $180/year ($15/mo, 2 months free). Annual plans are billed upfront and do not include the $1 14-day trial, which applies to monthly plans.

Question 9

Is there a StripShot lifetime deal?

Accepted Answer

Yes. Pro Lifetime is $149 and Full Access Lifetime is $299, one payment each. You get everything in the plan plus all future updates, forever. No subscription, no renewal. This is founding member pricing while StripShot is young.

Question 10

What does lifetime actually mean?

Accepted Answer

One payment, and your access never expires or renews. It covers the full life of the product, including every feature update we ship. If you already have a monthly or annual subscription and buy lifetime, we cancel the subscription automatically so you are never double billed.

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